Privacy statement

Saillant Collection, located at Oude Rijksweg 20, 6271 AA in GULPEN, is responsible for the processing of personal data as outlined in this privacy statement. The Data Protection Officer of Saillant Collection can be reached via info@saillanthotels.eu.

Personal data we process:

Saillant Collection processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

- First and last name
- Gender
- Date of birth
- Address details
- Phone number
- Email address
- Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone
- Data about your activities on our website
- Internet browser and device type
- Bank account number
- Health

Special and/or sensitive personal data we process:

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We encourage parents to be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at info@saillanthotels.eu, and we will delete this information.

Purpose and legal basis for processing personal data:

Saillant Collection processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if necessary to carry out our services
- To inform you about changes to our services and products
- Saillant Collection analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.

Automated decision-making:

Saillant Collection does not make decisions on matters that may have (significant) consequences for individuals based solely on automated processing. These are decisions made by computer programs or systems, without a human (e.g., an employee of Saillant Collection) involved.

How long we retain personal data:

We do not retain your personal data longer than necessary unless we have a legal obligation to do so. Our basic principle is to retain personal data only as long as necessary to provide you with our products and/or services. After this, we will, as far as possible, delete your personal data. If you have provided your email address (possibly via your account, during check-in, or during the reservation process) so that we can keep you informed about our services, we will retain your data for this purpose. 

Sharing personal data with third parties:

Saillant Collection does not sell your data to third parties and will only provide it if necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Saillant Collection remains responsible for these processing activities.

Cookies and similar techniques we use:

Saillant Collection uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Saillant Collection uses cookies with purely technical functionality to ensure that the website works properly and to remember your preferences, for example. These cookies are also used to make the website work well and to optimize it. We also place cookies that track your browsing behavior so that we can offer customized content and advertisements. You have already been informed about these cookies and asked for permission to place them when you first visited our website. You can opt-out of cookies by setting your internet browser to not store cookies. You can also delete any information previously stored through your browser settings. See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years

View, modify, or delete personal data:

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Saillant Collection, and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization you have mentioned. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@saillanthotels.eu. To ensure that the request for access is made by you, we ask you to enclose a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of